As part of running a business, the owner must face certain health and safety laws to ensure the safety of his/her
customers. Anything that is positioned on the premises must be safe, this includes things such as machinery to the premises
itself. If a business does not comply with the legal requirements then the owner can be prosecuted and fined. Health &
Safety Acts are laws made by parliament and enforced by the government. The acts set out legal rules so that people in workplaces
have little chance of suffering injury or illness. All businesses, even ones not located within a building complex are required
to have a Health & Safety Act to prevent the chances of workplace accidents. Occupational Health & Safety is enforced
to prevent hazards. There are three main categories that a hazard can effect, they are; People (through injury, illness, death
or psychological trauma), property (through damage, contamination, theft or wastage) and finally, processes (through work
disruption and interruption to production).
Squidgeys is a food service, the health and safety of the business is crucial to the running of the business. Each product
sold by the company must be perfect. Because they are dealing with food, termites and any other insects that are common to
destroy food kitchens must be inspected regularly. Also, their employees must receive good training so that they understand
and can comply with the running of any technological appliances. If something was to go wrong, the stuff must know what to
do in the particular situation, this is what will prevent any hazards from happening and will make the business a safer environment.
Quokka on the other hand, will not have to comply with food laws
and so to keep the business a safe environment. Employees just have to do their job, that is, answer phone calls. Of course,
the Quokka will still have to abide by the Health & Safety Acts, but will only have to deal with the basics. Employees
are informed about the work safety procedures during their induction program. The include: hazards in the workplace, correct
lifting procedures, correct posture at the computers. Once a week, employees are invited to recieve a neck and sholder
massage on long shifts.